Terms And Conditions

This legal notice applies to the entire contents of this website under the domain name www.peugeotwebshop.co.uk ("the Website") and to any correspondence by e-mail or telephone between us and you. Please read these terms carefully before using this Website either as a guest or a registered user. Use of the Website includes accessing, browsing, or registering to use our Website. Your usage indicates that you accept these terms and conditions and agree to comply with them. If you do not accept these terms and conditions, do not use this Website. These terms and conditions are issued by Peugeot Motor Company PLC.

These terms and conditions should be read in conjunction with our Privacy Policy and our Cookie Policy which will also apply to your use of the Website.


1. Information about Us

This Website is owned and operated by Peugeot Motor Company PLC (referred to as "Peugeot/we/our/us"), a public limited company registered in England under company registration number 148545, the registered office address of which is:

Pinley House

2 Sunbeam Way


West Midlands


Peugeot Motor Company PLC is authorised and regulated by the Financial Conduct Authority.

As a user of our website (referred to as "you/your") you acknowledge that such use is subject to our terms and conditions set out below.


2. Service Availability

Our site is only for use by individuals legally resident in the United Kingdom or mainland Europe. Please do not attempt to make a purchase via our Website if you are not resident in the United Kingdom or mainland Europe as we will have to reject your order.


3. Changes to the Website

We may update out Website from time to time and may change the content at any time. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We cannot guarantee that the Website or any of its content will be free from errors and omissions at all times.


4. Accessing the Website

Our Website is made available to internet users free of charge.

Whilst we endeavour to ensure that the content of the Website is complete and accurate, we cannot guarantee that it will always be completely free from errors and/or omissions.

Access to the Website, or any content on it, may not always be available or be uninterrupted. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms and conditions and any other applicable legal notices, and that they comply with them.


5. Acceptable use

You must not attempt to upload any content to the Website.

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

You may link to our home page if we give you permission to do so, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website in any website that is not owned by you. The Website must not be framed on any other website, nor may you create a link to any part of the Website other than the home page. We reserve the right to withdraw linking permission without notice.


6. Your status

By placing an order through our site, you warrant that you are:

a) legally capable of entering into binding contracts;

b) at least 18 years old; and

c) legally resident in the United Kingdom or mainland Europe.


7. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content displayed on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of this Website in breach of these terms and conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


8. No reliance on information

The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely.


9. Product specification

Specifications on this website of the products to be sold are not intended to be binding and are intended only to give a general description of the products for sale. In all other respects, and to the maximum extent permitted by English law, we make no other warranties or promises about the products, and any implied warranties are excluded.


10. Availability

All products offered for sale are subject to availability. We regret that occasionally it may be impossible to complete an order if stock runs out or is withdrawn for any reason. In the event that there is a problem of this nature we will let you know as soon as we can and will email you once the product is back in stock.


11. Ordering

Each product order placed will be treated as an offer by you to us to purchase the products subject to these terms and conditions, the Privacy Policy and the Cookies Policy. After placing an order you will be assigned an order number, which will be displayed on the screen. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us and will not be accepted until after your payment has been received by us. You will receive a notification when you order is accepted and you will be given a unique reference number ("the Confirmation Page"). The contract will be made between us at the point that you see the Confirmation Page.


12. Price and Payment

The price of each products will be as quoted on the Website from time to time, except in cases of obvious error. These prices include VAT but exclude delivery costs, which will be added to the total amount due. All prices displayed on the Website are quoted in UK pounds sterling and must be paid in full, including delivery charges. We reserve the right to change the prices at any time.

The Website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. If a product's correct price is lower than the price stated on the Website we will reimburse you the difference in price between the price you paid and the correct price. If a Product's correct price is higher than the price stated on the Website, we will, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of the reason for the rejection.

We are under no obligation to provide the product to you at the incorrect price regardless of whether a contract has been made between us, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Payment may be made by any of the methods indicated on the Website. We do not offer any credit facilities, so you will be required to pay for your order in full at the time of ordering.


13. Delivery

Delivery shall be made to the delivery address supplied by you at the time of ordering. We shall not be liable for any delay in delivery of the products howsoever caused. Risk of damage to or loss of the products shall pass to you at the time of delivery to the specified delivery address.

Title in the products ordered will pass to you at the time of delivery to the specified delivery address.


14. Returns

We want you to be totally satisfied with your purchases. If for any reason you are not entirely happy we will refund the value of the products supplied provided that you inform us within 14 days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with this paragraph 14. Products must be returned, together with the delivery note, to us in the condition as-sold to the address specified on the delivery note.

To return the products received you must, within 10 days, beginning on the day after you received the Product:

a) contact us via a method set out on the Contact Us page to inform us of your decision to return the products;

b) return the products and delivery note to us, immediately, and in the same condition in which you received the Products (you must provide proof of postage if requested to by us). Please send them to :

Peugeot Webshop

CodeStorm Ltd

CodeStorm House

Walton Road




c) return the Products at your own cost and risk.

The unwanted products must be received by us within 14 days of you informing us that you wish to return them.


15. Damaged Products or Incorrect Deliveries

We will replace or refund products which we accept are faulty and/or defective if you notify us of the fault/defect in accordance with the procedure set out in paragraph 14 above.The Products must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or defects that arise as a result.

Any claim by you in respect of any shortages and/or defects apparent on delivery in the Products must be notified to us as soon as reasonably practicable and in any case within a reasonable period of the delivery date, stating the nature of the shortage/defect and quoting the order reference number; failure to notify us within such period will deem you to have accepted the Products. In some cases we may require you to return the defective Products to us. We will examine the returned Product and will, where defective, notify you of your repair, refund or replacement Product via email or telephone within a reasonable period of time.

Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can, at our option, make up the shortages or repair or replace the Products free of charge, or refund the price of the Products in question to you.

In addition for defective Products we will refund you reasonable costs incurred for return postage of the Product, but we shall have no further liability to you. If you do not notify us as set out in this paragraph 15, we shall have no liability for any faults or defects and no refund or replacement will be given.


16. Limitation of liability

The full extent of our liability to you howsoever arising in connection with this Website and any orders you place using it, is:

a) the making up of any shortfall, or

b) the replacement of any defective products, or

c) the refund of the price of any defective products, plus a refund of the delivery costs, as provided for in these terms and conditions.

To the greatest extent permitted by English law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied. Please note that this exclusion of liability means that we will not be liable to you for all other losses including (without limitation) the following:

a) indirect loss;

b) consequential loss;

c) financial loss;

d) loss of profit (whether direct or indirect);

e) any other losses which which you may incur from arising out of or in connection with your use of the Website.

This clause does not include or limit our liability in any way:

f) for death or personal injury arising from our negligence;

g) for our fraud or fraudulent misrepresentation.; or

h) for any other liability which cannot be excluded or limited by English law.

If you are a consumer, if we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms and conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

If you are a consumer, we do not in any way exclude or limit our liability for;

(a) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

(b) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

 (c) defective products under the Consumer Protection Act 1987.


17. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.


18. Transfer of rights and obligations

Any contract between you and us is binding on you and us and on our respective successors and assigns.

You may not transfer, assign or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.


19. Waiver

If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


20. Changes to these Terms and Conditions

We may revise and amend these terms and conditions from time to time. You will be subject to the current versions of the policies and terms and conditions in force at the time that you use the Website.


21. Choice of Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts.  Except that, if you are a consumer, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.


22. Distance Selling Guidelines

This site operates in compliance with the Distance Selling Regulations. The purpose of these Regulations is to clarify consumer rights when purchasing products and services online. Full details of your consumer rights under the distance selling regulations can be found at http://www.oft.gov.uk/, however the following key points are provided for transparency:

a) Unless otherwise stated on the product description customers have a right to change their mind and cancel an order or return any goods within 14 days of receipt.

b) Returns of unwanted items are only accepted for unused/unopened (i.e. resaleable) products and you must contact us to advise of your intentions before returning such items.

c) If the goods are faulty, damaged or incomplete we will cover the cost of return postage to us.

d) Unless returning faulty, damaged or incomplete items the buyer must bear all return postage/packaging costs. It is recommended that a trackable service is used when returning unwanted goods as we are not responsible for items lost or damaged in transit.


23. Contact us

To contact us please click here. Thank you for visiting our website.


24.  Personal Data

We only use your personal information in accordance with our Privacy Policy.  Please take the time to read our Privacy Policy, as it includes important terms which apply to you.


25.  Online Dispute Resolution

We will always strive to deliver an excellent service to you. In the event of a dispute, impartial help is available from the European Commission via the Online Dispute Resolution (ODR) platform. Please visit https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage