Privacy Policy

We are committed to handling your personal information responsibility and protecting your privacy.

The website at www.peugeotwebshop.co.uk (the “Website”) is operated by Peugeot Motor Company Plc, a company incorporated in England & Wales (Company Number 148545) whose registered office is at Pinley House, 2 Sunbeam Way, Coventry CV3 1ND (“Peugeot”).  For the purposes of the Data Protection Act 1998, Peugeot is the data controller in respect of any personal data which you submit using this Website.

As a user of the Website (referred to as “you/your”) you acknowledge that any use of this Website (including any transactions you make) is subject to this Privacy Policy together with our Terms and Conditions.

The purpose of this Privacy Policy is to set out the purposes for which, and the manner in which, we will collect, store and use your personal information.   By using this Website you are deemed to accept the terms of this Privacy Policy.  If you do not agree to your personal information being handled in accordance with this Privacy Policy then you must immediately cease using the Website.

Peugeot does not knowingly collect data from any unsupervised person under the age of 18. If you are under the age of 18, you must not use the Website or submit any personal information to us.

Collection and storage of your Personal information


1. When you use this Website:


* You will be asked to provide certain personal information such as your name and contact details . This information will be stored electronically in a back office secure area
* When you input credit card details these will be processed through Sage Pay - a Secure Payment Processing facility - and will not be stored by Peugeot.
* In addition we may gather other anonymous analytical information about your use of the Website (see Cookies Policy).

Use of your personal information


2. We may use information that you provide or that is obtained by us:


(a) to administer our Website services;
(b) to process and deliver your orders and obtain payment;
(c) to analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us and develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme;
(d) to provide you with information about products and services that may be of interest to you; and
(e) for other general marketing and promotional purposes.


We will only use your personal information in the way set out in sub-paragraphs 2(d) and 2(e) above if you provide consent at the time of inputting your information and do not subsequently withdraw this consent (please see paragraphs 3 and 10 below).

3. We may share your personal information with other entities within our international group of companies (“Our Group”), with companies providing a service to us or Our Group including agents and subcontractors, or with our dealers.  They will only use it for the purposes and using the contact methods set out in this Privacy Policy.  These third parties may be located outside of the European Economic Area but we will always do our best to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

If you do not wish to be contacted by us or the third parties set out above you may select the opt-out option by ticking the relevant box when inputting your information.  You can also opt out at any time by contacting us as directed in paragraph 10.

Crime Prevention


4. In order to protect our customers and ourselves from fraud and theft, we may pass on information that we obtain from making security checks and other information in our customer records, to companies in Our Group, and to financial and other organisations involved in fraud prevention and detection, to use in the same way. Without limitation to the foregoing, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.

Telephone Calls


5. Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

Security


7. We will treat all of your personal information in the strictest confidence and we will endeavour to take all reasonable steps to protect it. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and making purchases using the internet and you acknowledge that you transmit your personal information at your own risk.

8. If you are concerned that any of the information we hold on you is incorrect please Contact Us.

How can I get my personal information removed from the mailing list?


10. If you want to be removed from our mailing list, please send an email to webshop@peugeot.co.uk with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. Please note that, each electronic mailing that we send to you will provide you with the opportunity to un-subscribe.

Contact Us


11. If you have any comments or queries in connection with our privacy policy, please Contact us.

Changes to Policy


12. We may amend and update this Privacy Policy from time to time. Any changes in the future will be posted on this page.